Privacy Policy

Last updated: August 11, 2025

Saahib ("we", "us", or "our") operates this website and provides online educational programs, including all related information, content, features, tools, and products (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our Services, enroll in a course, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with our Services and as permitted by applicable law:

• Contact Details: Your name, address, billing address, phone number, and email address.
• Financial Information: Credit card, debit card, or other payment card information, financial account information, and transaction details related to your enrollments.
• Account Information: Your username, password, security questions, and user preferences.
• Transaction Information: Details of the courses or services you view, enroll in, or express interest in, as well as your transaction history.
• Communications: Information you provide when you contact us for customer support or other inquiries.
• Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage Information: Information about your interaction with our Services, such as pages visited, features used, and time spent on our website.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, enroll in a course, use our Services, or communicate with us.
• Automatically: Through your use of our Services, including from your device and through cookies and similar tracking technologies.
• From our service providers: When we engage them to perform services on our behalf, such as payment processing or data hosting.
• From other third parties: Including our business partners or marketing affiliates.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To provide our Services, manage your enrollments, process payments, facilitate access to course materials, maintain your account, and create a customized educational experience. This includes using your information to improve our platform and service offerings.

Marketing and Advertising

For marketing and promotional purposes, such as sending communications about new courses or offers via email or other channels, and to display relevant advertisements.

Security and Fraud Prevention

To authenticate your account, provide a secure payment process, and to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with You

To provide customer support, respond to your inquiries, and maintain our business relationship with you.

Legal Compliance

To comply with applicable laws, respond to valid legal processes, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With vendors and service providers who perform services on our behalf, such as payment processors, cloud hosting providers, data analytics services, and customer support tools.
• With business and marketing partners to provide services and advertise to you, in accordance with their own privacy policies.
• When you direct us or consent to our disclosure of certain information to third parties.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations, enforce our policies, and protect the rights and safety of our users and others.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties. If you follow these links, you should review their respective privacy and security policies. We are not responsible for the privacy or security of such third-party sites.

Children's Data

Our Services are not intended for use by children under the age of majority in their jurisdiction, and we do not knowingly collect their personal information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

While we implement security measures to protect your information, no system is impenetrable. We cannot guarantee "perfect security." We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know: You may have a right to request access to the personal information we hold about you.
• Right to Delete: You may have a right to request that we delete your personal information.
• Right to Correct: You may have a right to request the correction of inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of your personal information and to request that we transfer it to a third party.
• Right to Opt-Out of Sale or Sharing for Targeted Advertising: Depending on where you live, you may have a right to opt-out of the processing of your personal information for "targeted advertising."
• Managing Communication Preferences: You may opt out of receiving promotional emails from us by using the unsubscribe link in the emails.

If you reside in the UK or European Economic Area, you may have additional rights, such as the right to object to or restrict certain processing and the right to withdraw consent.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of your country of residence. If we transfer your information out of regions like the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

Should you have any questions about this Privacy Policy or wish to exercise your rights, please email us at saahib077@gmail.com or contact us at LUMS, Lahore, 54792, PK. For the purpose of applicable data protection laws, we are the data controller of your personal information.